Booking conditions:-

Before you book one of our tours, please have a look at our Tanzania Safari booking conditions here below, to have a clear picture of the terms of booking with African spoonbill tours. Please note that the booking conditions may change time to time and may vary from one tour to another depending on the terms that are set by partner service providers like airlines, and accommodation properties as well as the government regulations.

1. Bookings

All confirmations of bookings shall be made by email and upon the filling of our booking form.

All Bookings will be considered and recognized as confirmed only after the booking is accompanied by a 25% deposit of the total cost of tour 4 months before client’s arrival. The balance within 45 days before client’s arrival in Tanzania The deposit shall be considered valid after acknowledgement and confirmation of receipt by our Bank in Tanzania.

2. Cancellation and Refunds

All tours and or service cancellations must be in writing either by email and shall be effective only after receipt and acknowledgement by writing by African spoonbill tours Sales Staff.

Cancellations done between;

• More than 60 Days before arrival: Full Credit Note issued for future travel.
• 60 Days and 45 Days before arrival: 50% of the tour cost shall be charged.
• 44 Days and 31 Days before arrival: 60% of the tour cost shall charge.
• 30 Days and Arrival day: 100% of the tour cost shall be charged.

There shall be no refunds for the below:

•   Any travel time lost or any kind of substitution of services
•   Itineraries and travel programs amended after their departure.
•  Any arise of circumstances that shall be beyond the company’s control, and that shall require some alternative measures and arrangements with the sole purpose to ensure the further participation and completion of your tour.
•  Lack of show up by travelers at any accommodation property, activity or service or segment of the tour with no notice in prior.
• Premature termination of your tour after commencement of the tour activities.
•  

3.  Payment

Since payments are done mostly in US Dollars in the lodges, flights and Park entry fees. All our bills shall be in US Dollars. Payments shall be done by money transfer to our account in Tanzania.

5.  Amendments

Any amendments done on a confirmed tour shall not be charged with African spoonbill tours shall however charge any charges that will be above the cost of the earlier booked services. (Price Supplements).

6. Terms and conditions

These are the general terms and conditions that will govern the relationship between you and the company; African spoonbill tours there shall be no alterations to these terms and conditions that may be done by the sales staff of the company, representative or any other employees unless it is done in writing by an authorized officer of the Company. African spoonbill tours reserves the rights to subcontract part or the whole service offered and paid for.

7. Disputes

In case of the unlikely circumstances and or causes of any complaints while on tour it must be brought into attention of the company immediately. The company will do its best to resolve the situation promptly.