At African Spoonbill Tours, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, nationality, travel preferences, and other details provided when making inquiries or bookings.
• Booking Information: Travel dates, number of travelers, payment-related details, and special requests.
• Technical Information: IP address, browser type, device information, and pages visited on our website.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services
• Process bookings and payments
• Customize tour experiences based on your preferences
• Communicate important updates, confirmations, or changes
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

• Service Providers: Hotels, transport providers, guides, and partners involved in delivering your tour services
• Payment Processors: To securely process payments
• Legal Authorities: When required by law or to protect our rights

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic and usage patterns
• Remember user preferences

You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. African Spoonbill Tours is not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

African Spoonbill Tours
Email: [email protected]
Phone: +255 713 408 291